Contact Us

Question, complaint, or compliment? We are here to help you.
I need to*:
If you are a current member, please enter your membership user name:
Please enter your name so we can address you properly:
Please contact me via: email     phone
don't contact me
Email Address*:
Please Note: for security reasons we can only send personal information regarding your membership to the email address on file. You can update your email address by editing your profile.
Phone Number*:
Please Note: we can only respond via phone during our normal business hours and only to customers residing in the U.S. or Canada. Please use email if you reside outside of the U.S. and Canada.
(-  ext.
For technical assistance, please identify the page on which you encountered a problem.

Please feel free to also contact us by mail or phone.

1930 Frequent Flyer Point
Colorado Springs, CO 80915
(800) 414-1187
(719) 572-2774
Customer Support is available from the hours of 8:00 am to 5:00 pm MST, Monday through Friday. You may leave us a message during non-business hours, and your call will be returned promptly the next business day, or use the above form to submit your feedback and receive a response the next business day.